Privacy Policy

How TeaPot collects and uses your information when you shop with us.

What we collect

• Device info: browser version, IP address, time zone, cookie data, pages visited, and how you interact with the site. Collected automatically.
• Order info: name, billing and shipping address, email, phone, and payment details. Collected when you place an order.
• Support info: anything you share when you contact us.

Why we collect it

• To process and ship your orders.
• To keep the site running and improve how it works.
• To provide customer support.
• To send marketing, only if you’ve opted in.
• To prevent fraud.

Who we share it with

• Shopify — powers our store and processes payments. See Shopify’s privacy policy.
• Google Analytics — helps us understand how customers use the site. Opt out.
• Advertising partners — we share some info to target ads. Opt out: Facebook, Google, all ads.

We may also share information to comply with the law or protect our rights.

Your rights

• GDPR (EEA residents): you can access, correct, export, or delete your info. Email us.
• CCPA (California residents): same rights. Email us.
• Your info is processed and stored in Canada and the US.

Cookies

We use cookies to keep you logged in, remember your cart, analyze site usage, and serve relevant ads. You can block them via your browser settings, but parts of the site may stop working properly.

Retention

We keep your order information until you ask us to delete it.

Changes

We may update this policy when our practices change. The latest version is always here.

Contact

Questions about your data? Email orders@teamltd.com.

Last updated: April 18, 2026.